Cancellation Policy
Effective as of January 1, 2024
At SaRose Healing, we understand that circumstances may necessitate the cancellation of scheduled 1-on-1 ThetaHealing®, Inner Child Work, and Shadow Work sessions. This cancellation policy is designed to outline the terms and conditions associated with cancellations to ensure a fair and transparent process.
1. Cancellation Procedure
Clients are kindly requested to notify SaRose Healing of any cancellations as soon as possible. Cancellations can be communicated via email at sarosehealing@gmail.com.
2. Cancellation Timeframes
To avoid charges, individual sessions must be canceled at least 24 hours before the scheduled appointment time.
3. Late Cancellations
Cancellations made within the specified timeframe outlined above will not incur any charges. However, for cancellations made later than the stipulated time frame, the full session fee will be charged.
4. No-Show Policy
In the event of a no-show, where the client fails to attend a scheduled session without prior notice, the full session fee will be charged.
5. Refunds
Refunds are not provided for individual sessions. However, we understand that exceptional circumstances may arise, and such cases will be considered on an individual basis.
6. Rescheduling
Whenever possible, SaRose Healing encourages clients to consider rescheduling appointments rather than canceling. We will make reasonable efforts to accommodate rescheduling requests based on availability.
7. Emergencies and Exceptional Circumstances
We understand that emergencies and unforeseen circumstances may arise. In such cases, please contact us as soon as possible to discuss your situation, and we will assess cancellations on a case-by-case basis.
8. Modification of Policy
SaRose Healing reserves the right to modify this cancellation policy at any time. Clients will be notified of any changes through the website or other means.
9. Contact Information
For any questions, concerns, or to notify us of a cancellation, please contact us at sarosehealing@gmail.com.